The Rivera Laundry Company wants to ensure convenience with our efficient pick-up and delivery service. Here’s how it works:

1. **Scheduling a Pick-up:**

- Customers can conveniently book a pick-up online via the Rivera Laundry Company website or by clicking the “book online” link on our Google Business Page. Flexible time slots allow users to choose a time that best fits their schedule—morning, afternoon, or evening, throughout the week.

2. **Pick-up:**

- On the scheduled day, a courteous inhouse driver or gig economy courier (Uber, DoorDash, etc.) arrives to collect laundry and/or dry cleaning items.

3. **Cleaning Process:**

- Garments are transported to our top-notch partnered cleaning facilities, where trained professionals meticulously clean, press, and inspect each item. Special care is taken with delicate fabrics and garments requiring specific attention. Laundered orders are washed, dried, and folded.

4. **Delivery:**

- Fresh, crisply pressed/folded clothes are returned to customers at the scheduled time you choose—usually within 48 hours. For those with urgent needs, express same-day or next-day service is available with an added fee.

5. **Payment:**

- The card provided on file in order to make your account will then be charged once the garments have been processed and ready for delivery.

Using our service means professionally cleaned clothes without the hassle of visiting our facilities, allowing you to focus on what matters.

Dry Cleaning is typically 48-72 hours.

Laundry is 48 hours.

Yes:

Laundry - 20 lbs. minimum charge.

- Household items are charged per item; $45 minimum charge.

Dry Cleaning - $45 minimum charge.

Use our online scheduler to specify your laundry's location for pickup (e.g., front porch, lobby, with manager). Ensure items are securely bagged and labeled with your name and instructions for optimal service.

Detergents: Tide, Gain, All Free & Clear

Softener: Tide, Gain, All Free & Clear

Bleach

Dryer Sheets: Bounce

*If you would like to use a specific type of product, please mention it in your order notes and provide the product in your bag(s) for pick-up.

We Proudly Service Homes & Businesses In:

Aurora, IL

Sugar Grove, IL

Montgomery, IL

Oswego, IL

Boulder Hill, IL

Naperville, IL

Warrenville, IL

Your laundry is weighed before it is washed once it arrives at the facility on our commercial scales. If you have any household items, they will be removed before weighing and charged per item.

Dry cleaning items should be bagged separately and are all priced per piece.

No, we require no contracts. We trust our quality work will keep you with us, offering excellent services without long-term commitments.